Shipping, Returns & Exchanges
Please note that we have temporarily suspended shipping in support of our community and New York and California's mandatory order for all to stay at home.
IN THE US: We offer free ground shipping for any orders $150 and over and $9.95 flat rate ground shipping for any orders below $150. Expedited or Next Day shipping is available at checkout.
IN REST OF THE WORLD: We ship worldwide. For detailed shipping rates, please visit our FAQ page.
RETURNS: We offer 30 days to make a return from the time you receive your order. In the US, shipping a return is free when an order is returned within 15 days of receipt of your order, $9.95 when returned after 15 days. Returns may be made at My Returns & Exchanges portal on our site.
Products must be returned unused and unworn, have all tags attached and in its original packaging. Please note that we can not accept damaged returns.
EXCHANGES: If you are exchanging within the US, enjoy free shipping within 30 days of the receipt of your order. Exchanges may be made at My Returns & Exchanges portal on our site.
eGIFT CARDS are automatically issued via email upon purchase.
Life has changed rapidly in recent years but handbags haven't. Thacker asks how they can evolve.
A team of young designers and veterans with no interest in the consensus and decades of combined experience in sourcing and manufacturing.
Not for status, not for exclusivity. BAGS FOR LIFE.